Merchant Support

Introduction to Blackcart

• What is Blackcart?
• What is Try Before You Buy?
• How does pricing work for Shopify merchants?
• How do I get started?
• How can Try Before You Buy help my business?

Onboarding Guide

• Setting up Google Analytics 4 tracking with Blackcart
• Setting up your Meta pixel with Blackcart
• Blackcart Returns and Exchanges
• Exchanges
• Using Google Optimize with Blackcart
• Onboarding Checklist

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Program Admin

• Splitit Integration With Blackcart
• How Blackcart’s restocking fee feature works
• Abandoned Blackcart Checkout Emails
• Blackcart Reports
• Intro to the Blackcart Merchant Portal
• My Store Details

See all 16 articles

Merchant Customer Support Resources

• Order Charges Glossary
• Price Adjustments and Partial Refunds
• Edit/Adjust Customer Details on the Merchant Portal
• Quickstart Guide for Merchant Customer Support
• Common Customer Support Scenarios and Workflows
• Checkout FAQs

See all 9 articles