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  1. Blackcart Support - Merchants
  2. Merchant Support

Merchant Support

Introduction to Blackcart

  • What is Blackcart?
  • What is Try Before You Buy?
  • How does pricing work for Shopify merchants?
  • How do I get started?
  • How can Try Before You Buy help my business?

Onboarding Guide

  • Setting up Google Analytics 4 tracking with Blackcart
  • Setting up your Meta pixel with Blackcart
  • Blackcart Returns and Exchanges
  • Exchanges
  • Using Google Optimize with Blackcart
  • Onboarding Checklist
See all 30 articles

Program Admin

  • Abandoned Blackcart Checkout Emails
  • Blackcart Reports
  • Intro to the Blackcart Merchant Portal
  • My Store Details
  • Program Configuration Settings
  • Shipping & Returns Settings
See all 14 articles

Merchant Customer Support Resources

  • Order Charges Glossary
  • Price Adjustments and Partial Refunds
  • Edit/Adjust Customer Details on the Merchant Portal
  • Quickstart Guide for Merchant Customer Support
  • Common Customer Support Scenarios and Workflows
  • Checkout FAQs
See all 9 articles
Blackcart Support - Merchants