Justin
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Activity overview
Latest activity by Justin-
Justin created an article,
How Blackcart’s restocking fee feature works
Blackcart gives merchants the option of implementing a restocking fee as part of their Try Before You Buy program policy. Implementing a restocking fee can help reduce return rate and allows mercha...
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Justin created an article,
Abandoned Blackcart Checkout Emails
Implementing abandoned checkout emails is a great way to reengage and convert a segment of shoppers who signaled a high intent to purchase but did not make it all the way through the checkout proce...
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Justin created an article,
Setting up Google Analytics 4 tracking with Blackcart
In the following help article, we will walk through the setup for Google Analytics 4 (GA4) tracking on your Blackcart checkout. Before you go through the steps in this article it is important tha...
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Justin created an article,
Setting up your Meta pixel with Blackcart
If you haven’t already set up your Google Tag Manager account, please see this article first. How to find your Meta pixel. Your meta pixel can be found in many places, including using the Meta ...
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Justin created an article,
Blackcart Returns and Exchanges
Blackcart supports two different workflows for managing returns and exchanges. Blackcart Customer Portal Merchant Return Workflow The Blackcart Customer Portal workflow is Blackcart's default an...
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Justin created an article,
Exchanges
The current exchanges feature supports the ability for shoppers to exchange both Try Before You Buy items and upfront items for a different variant of the same product (i.e. a different colour or s...
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Justin created an article,
Blackcart Reports
New Reports Released 01/04/2023 Reporting data available for Blackcart orders The payment cycle for Blackcart orders is different than a traditional order (where all payment transactions happen ...
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Justin created an article,
Order Charges Glossary
When viewing the order details page in the Merchant Portal, you'll notice a section called Charges. The Charges section provides a further breakdown of all charges and refunds related to your custo...
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Justin created an article,
Price Adjustments and Partial Refunds
If you need to make a price adjustment to a customer's order after it is initially placed, you can do this through our Refund and Refund Allocation workflow. A common use case for this is if a cust...
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Justin created an article,
Edit/Adjust Customer Details on the Merchant Portal
How to update customer address or ban customers from using Blackcart If you should need to edit a customer's details on Blackcart, you're able to do so using the instructions below. Most of the t...